Susan Lagana is a trusted advisor to executives, corporations, and institutions navigating high-stakes challenges. A seasoned communicator and attorney, she specializes in helping organizations manage crisis situations, regulatory scrutiny, litigation, and reputation risks. 

Focus Areas 

• Strategic counsel for legal disputes, regulatory actions, and reputational challenges. 

• Expert guidance on congressional inquiries, hearing preparation, and policy advocacy. 

• Targeted messaging and engagement strategies to shape public perception and influence outcomes. 

Susan’s government experience includes serving as Director of Public Affairs at the U.S. Department of Transportation, where she led crisis response efforts, strategic communications, and policy rollouts. She also held a senior communications role at the Department of Defense, advising the Secretary of the Navy on strategic messaging and policy initiatives. Earlier in her career, Susan was an associate at a firm in Washington, D.C. supporting internal investigations and regulatory compliance matters. She also held key communications leadership roles on two presidential campaigns.